For this assignment, you are required to interview a senior executive of a health care organization. You must ask the following questions and also come up with two additional questions of your own in preparation for the Operations Analysis Diagram assignment (Please list all 7 questions at the top of the paper, last 2 you can create):
1) What type of health care organization are you affiliated with? What is your position within the health care organization? Describe your role and scope of responsibilities.
2) Describe the relationship between your health care organization’s vision, mission, goals, and strategic plan.
3) Tell me about a time your organization’s operational performance affected, either positively or negatively, its ability to deliver services and achieve performance goals.
4) Describe the process you take to deliver a particular type of service offered by your health care organization.
5) Describe one aspect of your business operations.
6)
7)
Submit a short reflection, 200-250 words, of your interview experience along with your interview questions and responses. Your reflection should include the following:
1) Your reaction to the interviewee’s response to each question. Were you surprised? Did you agree or disagree and why?
2) Additional questions you have or information you would like to have had based upon the interviewee’s response.
Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
Post your interview questions, including the two additional you developed, responses, and reflection to your instructor for this module and to the discussion forum under the appropriate thread in Module 4.
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