Public administration environments | PAD 515 Leadership and Conflict Resolution | Strayer University

Assignment 3: Public Administrative Environments
Due Week 8 and worth 280 points

The City Manager has contacted you regarding the following issues concerning various governmental departments and external stakeholders:

• In the past year, citizen, department, and outside stakeholder complaints have been filed against the Department of Health administrators. Such complaints cited unprofessional leadership, unethical practices, insufficient customer and patient care, poor fire and emergency response time, and inability to implement change and resolve conflict within and amongst subordinates and staff. The Department of Health is composed of the following agencies:
  • Social Services,
  • Fire and Emergency Management, and
  • Human Services.
• The School Board has a collaborative relationship with various government departments. In the last two (2) months, the School Board has charged department directors with failure to work collaboratively with the School Board on its efforts to:
  • Meet federal mandates regarding reformation of new policy issues that will impact the leadership of the Department of Redevelopment and Housing, the State Department of Education, and the State Department of Housing and Urban Development.
  • Support the academic leadership of secondary school principals by providing specific student data from the Department of Juvenile Relations, in an attempt to improve student retention and performance toward increase graduation rates.

Note: You may create and / or make all necessary assumptions needed for the completion of this assignment.

Use the basic outline below to draft your paper. Organize your responses to each question (except Question 5) under the following section headings:

• Public Leadership in a Health Environment (for Question 1)
• Public Leadership in an Educational Environment (for Question 2)
• Public  Leadership in Government Operations (for Question 3)
• Improving Public Leadership Styles (for Question 4)

Write a seven to eight (7-8) page paper in which you:

1. Determine one (1) specific leadership theory and two to three (2-3) public leader styles that would be most beneficial for the Director of Public Health and related agencies in addressing the issues. Provide a rationale to support your response.
2. Recommend one (1) specific leadership theory and two (2) public leader styles that would be most beneficial for the School Board in addressing the issues presented. Provide a rationale for your response.
3. Determine the essential manner in which the leadership from the Department of Public Health, the School Board, and the various other government departments impacts the leadership of the City Manager’s and his or her ability to carry out government operations.
4. Recommend two (2) strategies that a public leader could use in order to overcome the weaknesses inherent in his / her leadership style(s).
5. Include at least four (4) peer-reviewed references (no more than five [5] years old) from material outside the textbook. Note: Appropriate peer-reviewed references include scholarly articles and governmental Websites. Wikipedia, other wikis, and any other websites ending in anything other than “.gov” do not qualify as academic resources.

Your assignment must follow these formatting requirements:

• Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
• Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

• Analyze how public leadership influences the various levels of public administration and public service.
• Examine the personal aspects of public leadership and professional ethics.
• Assess how to motivate, communicate, implement change, and resolve conflicts as an effective public leader.
• Analyze the concepts of leadership and the qualities, skills, and practices necessary for effective public leadership.
• Use technology and information resources to research issues in public leadership and conflict resolution.
• Write clearly and concisely about issues in public leadership and conflict resolution using proper writing mechanics.

Grading rubric is attached