Based on the last class-lessons learned…..what strengths do you have personality wise to diffuse situations where a project stakeholer-with considerable interest is angry with you? How can you use those strengths to turn things around? How can you work directly with the stakeholder and through others to change direction? Think of an example in life where someone was mad at you and how you dealt with in such a way as both parties left the interaction feeling like understanding occured. Write a post describing the scenario and how you worked through it
Classmate’s Response:
Personality wise, I have strong persuasion skills which are helpful when trying to diffuse a situation. Persuasion skills are importance to motivate someone to abandon their perspective for yours. I use my persuasion skills to convince people with an inclination towards an idea that there are other ideas worth considering. One of the examples I used my persuasion skills was when my neighbor offered to pay me to mow his lawn. We agreed on a per-service option where I would receive $25 per service. The services included application of fertilizer, clearing the grass for debris, and cutting the grass. After the first week, I realized that the process entailed more than I had signed up for. I had to maintain the lawn mower, ensure the blades were sharp, and the machine took a lot of energy. I researched and realized that companies around the area received $60 per service and decided to negotiate my payment. I ensured my neighbor was in a good mood, right after he came from playing golf, and presented my argument using statistics about mowing prices around the area. My demands were that my neighbor increase my pay to $40. Throughout the process, I was confident, presented my case, and although I expected a counter offer, I knew my demands were legitimate. I was prepared to accept $35. When I presented my case, my neighbor was civil about it and he countered with $38 dollars which was less than my asking but still above the $25 I was receiving.
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