Mediation approaches, components, and culture
Overview: The purpose of mediation is to provide a forum for consensual dispute resolution by the parties. Mediation is based on concepts of communication, negotiation, facilitation, and problem-solving that emphasize:(a) self-determination;(b) the needs and interests of the parties;(c) fairness;(d) procedural flexibility;(e) confidentiality; and(f)full disclosure.
Instructions: First, watch the enclosed video(s) to see how a mediation session is conducted. Next, answer the following questions from Chapter 1 and Chapter 2 in “question and answer” format, that is, write both questions and answers in your post. These questions are meant to result in “short answers”, that is, 4-6 sentences of descriptive content that demonstrate your knowledge from the readings. For these questions, be sure to explain and support your answers with the textbook. Use APA in-text citationsLinks to an external site. to demonstrate that you can integrate the readings in your written work to support your rationales.
Tenant-landlord MediationLinks to an external site.
Chapter 1 Question
- What are your thoughts or impressions about mediation as a means of resolving disputes?
Chapter 2 Questions (These questions focus on the basic components and approaches of mediation and the importance of culture in mediation):
- After reading about the “phases in the balanced mediation model” (p.28 -33), use Figure 2.1 Download Figure 2.1as a checklist to determine if all the basic components of mediation were present in the Tenant video: What components were obvious to you? What components were difficult to identify? Did the mediator effectively navigate through all the components? What components were missed or excluded?
- What mediation approach(es) did the mediator ( in the video) use: transformative, evaluative, or facilitative? Explain.
- How did you make your determination of the mediator’s approach? Explain and support your answer from the textbook.
- What are the pros and cons of using the mediator’s approach in this case? Explain and support your answer from the textbook.
- If you were the mediator, what other approach would you have used in this case? Explain.
- Culture Matters in Mediation: Consider the cultural diversity in your community/city or your cultural norms, how might Hofstede’s cultural dimensions Download Hofstede’s cultural dimensions(p. 34-36) impact how you resolve conflict as a mediator? Explain.
