Question 1 of 20
Ignorance of __________, more than any other single factor, accounts for the United States’ unimpressive foreign sales efforts.
A. native bargaining rituals
B. domestic industry structure
C. negotiation strategy
D. cultural communication processes
Question 2 of 20
Projective cognitive similarity is:
A. assuming the people feel they understand you.
B. assuming that people from different cultures negotiate in different ways.
C. assuming that cognitive information is more important than emotional appeals in negotiating.
D. assuming that others perceive, think, and reason the same way you do.
Question 3 of 20
To understand differences in negotiating styles of people from other cultures, managers first need to understand:
A. the other negotiator’s culture.
B. their own negotiating style.
C. the five stages of the negotiation process.
D. cognitive versus emotional influences on negotiation.
Question 4 of 20
Participation in social events, tours, ceremonies, and light conversations are generally forms of:
A. relationship building.
B. concessions and agreement.
C. preparation.
D. persuasion.
Question 5 of 20
Japanese negotiators are likely to be evasive or even leave the room rather than:
A. be confrontational.
B. be emotional.
C. embarrass the other party.
D. give a direct negative answer.
Question 6 of 20
One of the most common tough negotiating tactics used by Russians is:
A. calling Americans dishonest.
B. ridiculing information provided by American negotiators.
C. stalling for time and haggling.
D. faking emotion.
Question 7 of 20
Which of the following is INCONSISTENT with the cultural profile of a successful American negotiator?
A. Keeps cards close to the chest
B. Has a good sense of timing and is consistent
C. Very quiet and thoughtful
D. Takes a firm stand at the beginning of the negotiation
Question 8 of 20
Arab negotiators:
A. use affective appeals based on emotions and subjective feelings.
B. are more interested in long-term relationships.
C. are more likely to make concessions.
D. All of the above
Question 9 of 20
Husted’s study found that many culture-based differences in negotiation reflected differences between:
A. rich and poor countries.
B. aggressive and passive individuals.
C. high-context and low-context cultures.
D. male and female negotiators.
Question 10 of 20
Skillful negotiators tend to make twice as many comments regarding __________ than less skillful negotiators.
A. short-term issues
B. non-financial issues
C. marketing issues
D. long-term issues
Question 11 of 20
Negotiators report two major areas of conflict in negotiating with the Chinese: their apparent insincerity about reaching an agreement and:
A. the amount of detail desired about product characteristics.
B. their insistence on compromise whenever the going gets tough.
C. unwillingness to develop relationships beyond a superficial level.
D. their use of bureaucratic mechanisms to stall.
Question 12 of 20
Which of the following approaches to conflict handles a situation indirectly and implicitly and also does not have a delineation of the situation from the person handling it?
A. Expressive-oriented
B. Instrumental-oriented
C. Axiomatic-oriented
D. Objective-oriented
Question 13 of 20
The __________ approach to conflict tends to deal on the basis of factual information and logical analysis.
A. expressive-oriented
B. instrumental-oriented
C. axiomatic-oriented
D. objective-oriented
Question 14 of 20
Which of the following is NOT a step in the decision-making process?
A. Define the problem.
B. Gather and analyze relevant data.
C. Consider alternative solutions.
D. Gather feedback from subordinates.
Question 15 of 20
Research shows that American managers have the highest __________, a cultural variable that greatly influences decision making.
A. success with negotiation
B. amount of patience
C. tolerance for risk
D. All of the above
Question 16 of 20
In China, which is a highly collectivist society, employees expect __________ because their value system presupposes the superior to be automatically the most wise.
A. participative leadership
B. autocratic leadership
C. democratic leadership
D. laissez-faire leadership
Question 17 of 20
American managers tend to exhibit more of which of the following characteristics than their foreign counterparts?
A. External locus of control
B. Diffused locus of control
C. Internal locus of control
D. Body language
Question 18 of 20
The “ringi-sho” is the:
A. primary negotiator for the Japanese team.
B. highest ranking member of a Japanese negotiating team.
C. final written document produced in the decision-making process.
D. original written proposal.
Question 19 of 20
The culture of __________ and __________ underlies the Japanese “ringi” system of decision making.
A. collectivism; shared responsibility
B. obedience; loyalty
C. authoritarianism; devotion
D. individual responsibility; lifetime employment
Question 20 of 20
The four stages of the ringi system are:
A. preparation, relationship building, exchange of task-related information, and persuasion.
B. proposal, circulation, approval, and record.
C. preparation, relationship building, proposal, and circulation.
D. relationship building, exchange of task-related information, persuasion, and circulatio
mal>g�A R[�]g estimate is a transaction involving management’s _____.
A. assumptions
B. estimates
C. guarantees
D. all of the above
E. A or B, only
14. A control deficiency is a weakness in the design or operation of a control that does not allow management or employees, in the normal course of performing their functions, to _____ misstatements on a timely basis.
A. detect
B. enhance
C. prevent
D. A or B, only
E. A or C, only
15. An example of a routine transaction is _____.
A. a cash receipt or disbursements
B. payroll
C. sale or purchase
D. all of the above
E. A or C, only
16. An integrated audit (under PCAOB Standard No. 5) is an audit that includes audit
reports on both _____.
A. a company’s internal control over financial reporting and the financial statements
B. compliance and operations
C. assurance services and trust services
D. all of the above
E. A or C, only
17. A material weakness is considered is _____ severe to a significant deficiency.
A. equally
B. less
C. more
D. A or B, only
E. A or C, only
18. The Sarbanes-Oxley Act of 2002 is an act passed by the U.S. Congress to protect
investors from the possibility of fraudulent accounting activities by improving the _____
of corporate disclosures.
A. accuracy
B. reliability
C. usability
D. all of the above
E. A and B, only
19. Assurance services are professional services that improve the _____ of information for decision makers.
A. context
B. quality
C. quantity
D. A and/or B, only
E. A and/or C, only
20. An assertion is a _____ about whether subject matter is presented in accordance with
certain criteria.
A. affirmation
B. declaration
C. proclamation
D. verification
E. none of the above
21. An examination of financial statements is referred to as a(n) _____.
A. audit
B. compilation
C. review
D. trust service
E. all of the above
22. A review is an engagement designed to provide a _____ degree of assurance about the conformance of subject matter, or an assertion about subject matter, with suitable criteria.
A. high
B. limited
C. low
D. moderate
E. B or D, only
23. Limited/negative assurance provides _____ less assurance than the reasonable assurance provided by an examination.
A. minimally
B. moderately
C. no
D. substantially
E. none of the above
24. Prospective financial statements that present expected results, given one or more
hypothetical assumptions are termed a financial _____.
A. budget
B. forecast
C. plan
D. projection
E. none of the above
25. CPAs may _____ management’s discussion and analysis.
A. compile
B. examine
C. review
D. A or C, only
E. B or C, only
26. Trust services are engagements that provide assurances on _____.
A. commercial banks
B. fiduciary responsibilities
C. internal control
D. systems
E. all of the above
27. XBRL is an international information format designed specifically for _____
information.
A. assurance
B. audit
C. business
D. corporate
E. none of the above
28. Internal auditing helps an organization accomplish its objectives by bringing a
systematic, disciplined approach to evaluate and improve the effectiveness of _____.
A. control
B. governance processes
C. risk management
D. all of the above
E. A and B, only
29. Operational auditing is a process of reviewing an organization to measure the _____ of operations.
A. economy
B. effectiveness
C. efficiency
D. all of the above
E. B and C, only
30. Compliance auditing is performing procedures to test compliance with _____.
A. economy of operations
B. laws
C. regulations
D. all of the above
E. B and/or C, only
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