Training program on conflict resolution | HSA 320 Healthcare Human Resource Management | Strayer University

 

Due to a recent increase in the number of cases involving interpersonal and interdepartmental conflict in your organization, HR has decided to develop a training program on conflict resolution. Prepare a PowerPoint presentation with speaker’s notes that is supported with credible sources of research and includes each of the elements listed below:

  • Develop a professional slide presentation with speaker’s notes.
    • Include a cover slide and a slide with references.
  • Examine HR’s role in conflict management and resolution.
  • Identify the process managers and employees should follow to contact HR for cases involving conflict.
  • Evaluate three strategies HR will use to resolve issues involving conflict.
  • Determine the expected benefits/outcomes of having HR involved in resolving interpersonal and/or interdepartmental conflicts.
  • Go to the Strayer University Online Library and locate at least three quality academic resources in this assignment. Note: Wikipedia and similar websites do not quality as academic resources.

When complete, your training program should include:

  • 10–12 slides, excluding the cover slide and references.
  • Speaker’s notes for each slide, explaining your strategy and choices.
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