Develop options for continuous improvement


Based on the case study provided, you will develop a performance improvement strategy, brief a team of peers on the strategy, develop the strategy and encourage innovation within the group session, and incorporate results of consultation into strategy. You will develop risk and cost-benefit analyses which you will submit to your assessor for approval.

Assessment Requirements
1. Read the case study ‘A. C. Gilbert’ (Appendix 1). Assume no improvements have been made and the company is still operating in the same way today as when it closed in 1967.

2. Consider the following scenario:

Your manager, as per organisational processes for continuous improvement, has asked you to develop a performance improvement strategy.

3. Develop a one page performance improvement strategy related to competitiveness. Include:

a. strategic goals

b. description of proposed process or amendment to current process

c. brief explanation of how proposal will improve performance and competitiveness

d. KRAs, KPIs, targets.

4. Prepare to deliver a 2 – 3 page report where you explain your proposed strategies to management:

a. discuss options and work through group suggestions

b. use creative techniques to generate or develop ideas

c. work through implications of suggestions to trial them

d. discuss issues or potential problems during trailing

e. if and when applicable, accept failure of ideas and recognise successful ideas.

5. Develop a risk analysis for the improvement strategy.

6. Develop a cost-benefit analysis for the improvement strategy.

7. Submit documents to your assessor. Ensure you keep a copy of all work submitted for your records.

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