AI and automation

Topic 1 focuses on what manufactured normalcy is and we have talked about the 3 types of future – i.e., the 3Ps. Topic 2 focuses on the rise of AI and automation. The main discussion is on how AI and automation is supposed to make life better for humans. But we tend to look at the negative side of the equation.

So, for DB01, let’s break this into several parts.

 

Part 1 (Topic 1 materials):

  • Let’s discuss how you see the future of your workwithin the 3P framework. Discuss how the possible future will be like, what the probable future will be like, and what is your version of a preferable future. The aim is to see if you can apply and articulate these 3Ps. Remember to briefly introduce the back ground of your work.

 

From me: Please note –  I am deaf, use sign language to communicate with my colleagues and rely on Google Meet to read automated live captions and type in chat at same time and currently working as a senior UX strategist in the telecommunication industry where I deal with user stories and journey mapping before transforming ideas into designs for wire-framing. I focus more on understanding users’ needs and wants before deciding to make any decisions to improve better user customer experience using apps and web portals. I am working on automation of mobile app. There is somehow uncertainty evolution is now Industry 4.0 using apps and web portals so it is inevitable to avoid it. Think how being deaf working in workplace or background of my work scope have any impact of future within 3P framework. It will apply for DB02, D0B3 as you understand.

(2) Everyone will engage the discussion to see if you agree with each other on how you feel the 3 Ps will play out in the future. Add to each other’s comments, play devil’s advocate if you want to. You may also disagree with each other, but do provide your justifications.

 

Part 2 (Topic 2 materials):

(1) Based on the preferable future which you have discussed (within the context of your work), do a backcasting exercise and make a proposal to make changes to meet that desirable future for your company. You may pretend that you are the owner of the company. The aim is to see if you know how you exercise backcasting to make plans for the future.

(2) In your plan, be prepared to discuss the impacts of that future on businesses and employees. Don’t just speak generically, look at the factors on how automation (or AI) will impact your work place, we have dedicated an entire sub-topic 3 to this.

For example, for individual level changes, do not just talk about sending workers to upskill. Talk about how the upskilling can result in shifting of work activities that is necessary to future proof the company as well as the individual. Think deep.

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