1. Accident to Avianca Flight 52
a) The accident
On 25 January 1990, Avianca Flight 52, a B707 operated as a scheduled flight
from Bogota, Columbia to John F. Kennedy (JFK) Airport, New York via Medellin. The
flight left Medellín with more than enough fuel for the journey and progressed toward
JFK normally. While en route, the flight was placed in three holding patterns due to
adverse weather. However, the aircraft, after making a missed approach, crashed onto a
hillside in the small village of Cove Neck, New York, on the north shore of Long Island.
Eight of the 9 crew members and 65 of the 149 passengers on board the flight died.
The accident report by the National Transportation Safety Board on the accident can be
found at:
https://www.ntsb.gov/investigations/AccidentReports/Reports/AAR9104.pdf
b) Your task
You are required to:
a) Identify and elaborate the probable causes of the accident related to the
personnel in flight and on ground. (20%)
b) For the script of the conversation in the cockpit (Refer to Pages 3 to 5 of the
Report), comment on the human factors involved, drawing reference from the
aspect of ‘Power Distance’ in Hofstede’s Cultural Dimensions Theory (10%)
c) If you were the accident investigators, what recommendations would you make
in the human factors aspects to prevent recurrence of such accident ? (10%)
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