The review and evaluation of Siemens ‘Train maintenance’ and recommendations for improvement.

Siemens, the leading global engineering and technology services company, has been active in the United Kingdom for over 170 years. Siemens has a proud history of manufacturing in the UK. Today we employ around 6,000 people in manufacturing and engineering related disciplines.


Project – The Rail industry is measured in terms of trains arriving to and departing from their destination on time and on the trains reliability. Tran reliability is measured using two parameters,

  1. MTIN – Miles Between Technical Incidents. This is a technical delay that is equal or greater than 3 minutes (period mileage divided by number of MTIN’s).
  2. MAA – Moving Annual Average. This is the last 13 railway periods (1 period is equal to 4 weeks) of MTIN results which then shows the rolling yearly performance of the fleet of trains. (annual mileage divided by rolling 13 railway period MTIN results).

The owner of the trains is interested in the train reliability to help shape their investment and future leasing strategies, the maintainer is often incentivised to ensure reliability does not drop to unacceptable levels by the operator, as the operator will be fined by the Department for Transportation (DFT) for poor operating performance.

Your Tasks

  • Using the data provided analyse the performance information and determine what the most detrimental defects are in terms of system reliability and fleet impact to the operator.
  • Using root cause analysis methodology (what tools and process would you use) to determine if there are any trends and defects that potentially could have been avoided (repeat defects – a defect on the same train and on the same system from one period to another). If all repeat defects had been avoided between periods 8-9 and 9-10 what would the new MTIN figure have been?
  • Using the MAA information benchmark the performance of the Class 350/2 trains against other Electrical Multiple Units (EMU’s), that would be in competition in regard to potential re-franchising opportunities for the train owners.

At present Siemens have to work closely with the train owners and operators to ensure the longevity of the train and offer best in class maintenance to ensure future employment for Siemens Service Engineers.

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