1.Comparing goods and services, the similarities stop, and significant differences occur, when the operations involve contact between people.
1.Production and operations management is linked to all other managerial functions in the organization and is applicable to both manufacturing and services.
1.When bureaucracy gains control of an organization, it strives to remove corrective counter swings and maintain existing conditions.
1.The stages of history have moved production and operations capabilities from low-volume custom work through high-volume rapid and continuous output systems.
1.With the _____ approach, operations management is expected to perform with minimum reference to other parts of the business. This approach concentrates on the specific tasks that must be done to make the product or deliver the service.
1.Managing a sports team is an excellent example of a purposeful effort that is enhanced by using the _____ approach.
1.Similarities between services and manufacturing can be noted when service operations are based upon _____ in information processing.
1.One of the most important functions of the P/OM system is _____. Raw materials and components have lower utility (for customers) before this function is employed.
1._____ needed to carry out the transformation function determines the production rate.
1.A Stage _____ company is a P/OM innovator. It has short and long term planning horizons that are integrated.
1._____ is the stage at which P/OM development is internally supportive to the company’s competitive position.
1.P/OM strategic thinking is used to help find the best product line for the marketplace and then to make these products at the___.
maximum productivity level.
all of the above
1.The supplier-producer-customer value chain, by definition adds value at every step, which illustrates strategic impact operating on a _____ scale.
1.A first major step in the history of P/OM development was
lean production systems.
1.In 1912, _____ developed sequenced assembly, which allows assembly to be a continuous flow shop process.
Frederick W. Taylor
1.Often _____ technology is imposed on _____ processes by employees who lack training and experience with the new technology. Product life is short. This allows little time to enjoy the advantages of new technology applied to evanescent and even obsolescent product lines.
1.If inputs increase by 30% and outputs decrease by 15%, what is the percentage change in productivity?
1.A firm produces handbags using three workers. On Tuesday, Jane completed 60 bags in 6 hours, Ron completed 50 bags in 7 hours, and Mary completed 80 bags in 5 hours. What was the overall productivity of the firm?
1.Rodrigo employs five workers. He collected the following data from last week.
Which painter was least productive last week?
1.A company used to produce 300 units every day, but 20% of the units were defective. After installing a new process, the defect rate has been reduced to 5%, while output hasremained the same. What is the percent increase in productivity due to installing the new process?
1.Based on the demand data for an item A for last two weeks, you do a trend analysis and find the trend equation to be Y = 50 + 4X. The company works five days (Monday through Friday) per week. Make a forecast for Tuesday of week 3 for this product.
Can not be determined
1.Given the following data, use exponential smoothing (α = .2) to develop a demand forecast for period 3. Assume the forecast for the initial period (period 1) is 5. What is the forecast for period 3? (Note: You do not need additional information to answer this question).
Can not be determined
1.Joe’s Equipment Distributors sells “Low and Loud” brand lawnmowers. Total demand in 2010 is expected to be 2000 units. Given the historical sales figures listed below, find the forecast for the summer quarter in 2010 using the seasonal forecasting model.
Close to 452
Close to 654
Close to 500
Close to 610
Close to 800
1.A firm has the following order history over the last 6 months.
What would be a 3-month weighted moving average forecast for July, using weights of 40% for the most recent month, 30% for the month preceding the most recent month, and 30% for the month preceding that one?
Close to 105
Close to 76
Close to 75
Close to 74
Close to 72
1.What is the mean absolute deviation of the following forecasts?
1.Consider the data listed below.
MonthActual DemandForecast (using 4-month moving average)
What is the 4-month moving average forecast for June? Identify the correct answer. (Note: You do not need additional information to answer this question).
Not enough information is given to answer the question.
1.In exponential smoothing, what values can the smoothing constant, α, have?
[-1 to 1]
[1 to ∞]
[0 to ∞]
[0 to 1]
[-∞ to ∞]
1.The larger the value of α in the exponential smoothing method of forecasting method, the greater the method’s responsiveness to changes in demand.
1.Find the value of the tracking signal at the end of month 6 based on the actual demand and forecast given in the following table.
Close to 1.46
Close to 1.48
Close to 1.50
Close to 35
Close to 53
1.Which of the following statements is true on the basis of the six-month data given in the following table?
The demand is being overestimated.
The demand is being underestimated.
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