The communication skills you already possess __________ in the


Question 1 of 20                                                                                                         5.0 Points

The communication skills you already possess __________ in the workplace.

A. may hamper your attempts to communicate

B. don’t apply to communication

C. are sufficient to meet every challenge of communication

D. will be valuable to you for communicating

Question 2 of 20                                                                                                         5.0 Points

Which of the following characteristics of effective business communicators involves considering whether a message is appropriate to the situation?

A. strategic

B. professional

C. technological

D. adaptive

Question 3 of 20                                                                                                         5.0 Points



Padma is assisting with the preparation work for this evening’s dinner service. The chef asks her if the “mise en place” for the meat station is ready. Padma answers no; she was asked to assemble and prepare ingredients, not to do mise en place. The chef storms off, angrily shouting for someone else to get it done. Padma mentions this to a co-worker, who informs her that the French term “mise en place” translates to “set in place,” signifying the set-up of ingredients needed for a particular dish or area of the kitchen. Now Padma has to tell the angry chef that the job he just assigned to someone else is duplicating the preparation work she has already done. This is an example of a __________.

A. psychological barrier

B. technological barrier

C. language barrier

D. physiological barrier

Question 4 of 20                                                                                                         5.0 Points

Which of the following statements about technology is true?

A. Technology increases the distance between communicators.

B. Technology allows an immediate exchange of information across many miles and time zones.

C. Technology does not change very rapidly.

D. Technology is not prey to pitfalls since it eliminates the risk of failed communication.

Question 5 of 20                                                                                                         5.0 Points



If a new employee doesn’t know what is expected of him or her when asked to review the P&L, a __________ is interfering with effective communication.

A. psychological barrier

B. semantic barrier

C. language barrier

D. physiological barrier

Question 6 of 20                                                                                                         5.0 Points

__________ refers to the learned and shared patterns within a society.

A. Culture

B. Ethics

C. Collaboration

D. Professionalism

Question 7 of 20                                                                                                         5.0 Points



You joined a team just as it was finishing up a large and much-anticipated project at your company, and you feel a little insecure as its newest member—and the one who contributed the least to the project. At the next staff meeting, your boss thanks you for all your hard work in making the project a success. Instead of this making you feel good, you feel even more uncomfortable, interpreting the comment as a sarcastic remark about how little you actually participated in the project. This is an example of a __________.

A. psychological barrier.

B. semantic barrier.

C. language barrier.

D. physiological barrier.

Question 8 of 20                                                                                                         5.0 Points

 __________ is the quality of being unambiguous and easy to understand.

A. Appropriateness

B. Representativeness

C. Substitutability

D. Clarity

Question 9 of 20                                                                                                         5.0 Points

Which of the following is an example of communicating?

A. taking notes during a meeting

B. emailing your manager to inform him about scheduling issues

C. maintaining a personal diary

D. writing a personal travel journal

Question 10 of 20                                                                                                       5.0 Points

Caroline knows that, while her oral presentation skills are stellar, her writing style could use a bit of work. Which of the following would be the best medium for Caroline to communicate in effectively?

A. a podcast

B. a wiki

C. a blog

D. a text chat

Question 11 of 20                                                                                                       5.0 Points

As he begins his job search, Ryan can expect that __________.

A. his effectiveness as a communicator will give him a competitive advantage.

B. he will not stand out from the pack, as most college graduates possess similar communication skills.

C. his employers will not be overly impressed with his communication skills, as most people in the workplace have mastered them.

D. his communication abilities might hinder his chances as a job candidate.


Question 12 of 20                                                                                                       5.0 Points

Which of the following terms refers to the process of putting your message into words, images, or actions?

A. transmitting

B. encoding

C. receiving

D. interpreting

Question 13 of 20                                                                                                       5.0 Points

Padma is asked if she knows how to make a red wine reduction. Padma looks down at her feet, quietly mumbles “sure,” and starts wringing her hands. When the job of making the red wine reduction is assigned to someone else, Padma is confused, as she had answered affirmatively that she knew how to do it. Which of the following is the best explanation of what happened here?

A. A psychological barrier has obstructed communication; by mumbling her reply, Padma signaled that she was offended by the request.

B. A semantic barrier has occurred; since Padma answered “sure” instead of “yes,” her answer was confusing.

C. A physiological barrier has obstructed communication; by wringing her hands, Padma has given the impression that they hurt and that she cannot perform the task.

D. A mixed message has obstructed communication; Padma’s verbal and nonverbal responses communicate different things.

Question 14 of 20                                                                                                       5.0 Points

In the context of doing business with people from other cultures, effective communicators __________.

A. memorize a list of cultural differences between countries.

B. are ready to adapt to different cultural needs.

C. ignore cultural differences and treat everyone equally.

D. treat others as they would like to be treated.

Question 15 of 20                                                                                                       5.0 Points

Just as you’re about to shut down your computer for the day, you remember that you need to send an update to your boss. You dash off a quick email and press “send” without spell-checking or proofing it. Doing so __________.

A. is fine since this is not a formal report

B. is the right approach, since email does not require proofreading

C. is a bad idea, since you need to use correct grammar in all of your messages

D. is correct because an email needs to be as short as possible


Question 16 of 20                                                                                                       5.0 Points

Which of the following considerations is relevant to the adaptable characteristic of effective business communicators?

A. What do I want to accomplish with my message?

B. With whom should I communicate to accomplish my goal?

C. Is my message understandable within other cultures?

D. Is my message clear and concise?

Question 17 of 20                                                                                                       5.0 Points

__________ arise from language that is ambiguous or difficult to understand.

A. Psychological barriers

B. Semantic barriers

C. Language barriers

D. Physiological barriers

Question 18 of 20                                                                                                       5.0 Points

__________ is an example of communication.

A. Planning the plotline of a book that you intend to write

B. Setting a reminder text on your cell phone

C. Updating your status on a social networking site

D. Listening to classic tunes on an MP3 player

Question 19 of 20                                                                                                       5.0 Points

Your audience will understand __________ language faster than __________ language.

A. clear; concise

B. complicated; wordy

C. clear; aggressive

D. concise; complicated

Question 20 of 20                                                                                                       5.0 Points

On Padma’s first night, she is asked to help “plate the appetizers for the 4-top that just arrived.” Padma freezes: she doesn’t understand that she is being asked to arrange the appetizers on the proper serving dishes, along with the necessary garnishes and condiments, for the four diners who just arrived at the restaurant. This is an example of a __________.

A. psychological barrier.

B. technological barrier.

C. language barrier.

D. physiological barrier





Order a unique copy of this paper
(550 words)

Approximate price: $22

Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our guarantees

We value our customers and so we ensure that what we do is 100% original..
At Custom Writing, we believe in exemplary services that are fully geared toward customer satisfaction. That is why we don’t shy away from giving you the following guarantees;

Money-back guarantee

Trusting us with your work is the best decision you have made, our pleasure lies in seeing you satisfied at 100%. If in the rear chance it happens that you are not satisfied, then know that we will equally not be satisfied. But worry not, our 30 days- Money back guarantee is all you need and that is what we promise you..

Read more

Zero-plagiarism guarantee

We utilize profoundly equipped and gifted writers who produce unique papers liberated from any form of plagiarism. To guarantee this, we run all papers finished by our scholars through a Plagiarism checker to ensure uniqueness and originality. In any case, on the off chance that you have vulnerabilities about the originality or falsification of any paper we have finished and conveyed to you, please get in touch with us straight away. We will quickly investigate, and if the paper is seen as counterfeited, we will take suitable actions including but not limited to, revising the paper for free and in extreme cases we will activate the money back guarantee.

Read more

Free-revision policy

We have an obligation deliver great and specially composed assignments. Our revision strategy endeavors to ensure total client satisfaction, comfort, and a genuine feelings of serenity. We make minor updates and corrections to the underlying request as part of our continuous assistance. However, revisions should just incorporate changes and alterations that were not effectively met, in the underlying request and that are inside the rules as per the current request structure..

Read more

Privacy policy

Our client's Data is an Integral part of our business but clearly, we are not in the business of offering our clients' very own data to others. We realize that you care how your online data is utilized and shared, we equally value your trust that we will do so cautiously and sensibly. We Promise to ensure the security of your own data during transmission by utilizing encryption conventions and programming. Likewise assist us with securing your information by not sharing your passwords and usernames.

Read more

Fair-cooperation guarantee

In submitting a request with us, you consent to the services we give. We will strive to take the necessary steps to convey a far reaching paper according to your prerequisites. Equally we depend on your cooperation to guarantee that we convey on this order.

Read more

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
The price is based on these factors:
Academic level
Number of pages