Management Problem Solving


7712IBA Managerial Problem Solving
Using the basic framework shown above complete a table and a complementary concept map covering these key points:

How do you define the problem?
What are the alternatives you have considered?
What is a likely solution to the problem?
How might you implement that solution?

Assessment 1: Solve a Problem – RequirementsAssessment 1: Solve a Problem – Requirements

For the first assignment, you have to reflect on our core problem that you’ve experienced in the workplace or identify a real problem that you would like to explore. Use the basic problem-solving framework from module one (Simon framework for steps) and complete a table and a concept map that covers these key points:

Step 1, Defining the problem. This leads to Step 2, Diagnosing cause. This leads to Step 3, Diagnosing solutions. This leads to Step 4, Choosing the solutions.

What to do
Using the basic framework shown above complete a table and a complementary concept map covering these key points:

How do you define the problem?
What are the alternatives you have considered?
What is a likely solution to the problem?
How might you implement that solution?

Assessment 1 Flyover
In this video, Assessment 1 flyover, Luke outlines what to do in Assessment 1.


Type your submission in a MS Word® (or equivalent) document using the template provided OR advance it make your own
Paste your concept map at the end of the table.
You are free to use any software you like to make the concept map but we would recommend  to make it easier.
Here is some information about different styles of concept maps (you may have seen this already in Module 2)
No references are required for this task.
There are no word limits for this task.

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How Assessment 1 links with your career developmentHow Assessment 1 links with your career development

Strengthening your skills
This assignment is designed to help you develop your career by providing evidence of your skills in:

problem solving and innovative solution development
strategy and systems thinking
justification and recommendations
digital communication skills
communicating for a diverse executive audience.
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Download a worked example and template for the tableDownload a worked example and template for the table

Download this Word doc: a worked example and template for the table a worked example and template for the table – Alternative Formats

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Concept Maps – Examples and TutorialsConcept Maps – Examples and Tutorials

Creating Concept Maps
 is a free online tool for creating concept maps. See information below on how to use .

Video Tutorials
In this YouTube video, Concept Map Tutorial, Luke guides you through how to use  to create a concept map.

Watch: How to create a concept map

Watch: How to create a concept map in 

Examples you can draw from
Click the thumbnails to view the images in a new window.

Example 1
Concept Map Example 1 Thumbnail

Example 2
Concept Map example 2 Thumbnail

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Assessment 1: Marking Criteria and RubricAssessment 1: Marking Criteria and Rubric

Marking Criteria
Weight: 30% of your total course grade.

Your assessment will be marked based on these components:

Problem definition
Alternative pathway assessment
Implementation ideas
This is an individual assignment.

For details on the marking criteria, download Solve a problem rubric (pdf) Solve a problem rubric (pdf) – Alternative Formats

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