This assignment asks you to consider multiple facets of business correspondence:
customer service; rhetorical appeals
clear, succinct communication; language, tone, sentence structure, etc.
business letter format
Considering all you have read and explored in this module on business letters, please complete the following tasks as you analyze the overall success of a letter:
Provide an introduction that outlines the types of business letters/formats and discusses the importance of written communication/letters even in our digital world.
choose a business letter
This can be any type of letter: sales, debt collection, marketing, informational, etc.
this can be one you or a friend/family member has received in the mail
this can be a copy of something you may send from your work (Please delete company name/information, and please don’t use anything if it is proprietary in nature).
this can be a letter you found via a basic google search
does the letter appeal to the ethos, logos, and pathos of the receiver? If so, how?
what is the overall tone, word choice, sentence structure used? How does this support the success or failure of the letter in achieving its goals?
what format is used? is it the right format given the situation? why or why not?
provide citations if necessary.
this assignment does not require any quotes, however, you may choose to references the readings from this week. If so, please be sure to have proper citations.
*This is a minor assignment. You do not need a thesis or any outside research. It is a reflection/analysis paper.
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