Compare operational management theories that can aid in the implementation of quality improvement programs in a healthcare facility.

Imagine yourself as a hospital administrator ready to undertake a new quality improvement program for your hospital. Consider the history and evolution of quality improvement programs to your employees and how current operations management theory can help in the implementation of any new program developed. Consider how to prepare yourteam for development of a new plan for the hospital that will improve patient outcomes for the facility.

Instructions

In this compare–contrast Assessment, you and your (hypothetical) team will decide which approach to use to implement your plan of action. Assume the team has narrowed the approach down to a total quality management strategic approach or management by objectives operations strategy or other proactive continuous quality improvement measures. Weigh the advantages and disadvantages of at least two approaches and decide on the approach the facility will use moving forward with the plan. Explain some of the elements involved in successful healthcare quality improvements efforts. Examine the strategic and tactical planning issues relevant to marketing, opportunity assessment, and external environment analysis in the two approaches. Provide a recommendation for the best quality improvement approach for the facility.

Be sure to:

Weigh the advantages and disadvantages of at least two approaches and decide on the approach the facility will use moving forward with the plan. You will compare and contrast two operational management theories that could help in the implementation of quality improvement programs.
Examine the strategic and tactical planning issues relevant to marketing, opportunity assessment, and external environment analysis in the two approaches.
Provide at least one recommendation for the best quality improvement approach for the facility.

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